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Copyright 2021 - All Right Reserved
Author

Lauren Hoodless

Lauren Hoodless

AHPS and Pharmacists Rewired
FeaturedNews

AHPs and pharmacists: The untapped potential in digital health

by Lauren Hoodless May 9, 2022
written by Lauren Hoodless

In a joint piece for the Digital Health Networks, Melissa Andison (occupational therapist and associate chief clinical information officer, Surrey and Borders Partnership NHS Foundation Trust), Euan McComiskie (health informatics lead, Chartered Society of Physiotherapy) and Ramandeep Kaur (lead electronic prescribing and medicines administration pharmacist, Barking, Havering and Redbridge University Hospitals NHS Trust) reflect on a session from Digital Health Rewired 2022 which looked at the untapped potential of allied health professionals (AHPS) and pharmacists. 

Did you know AHPs, make up the third largest clinical workforce group in health and care – we are 14 professions that are an untapped resource to drive digital transformation and innovation.

Did you know pharmacists with a passion for digital usually commence their careers within informatics implementing electronic prescribing and medicines administration (EPMA) systems.

So what’s unique about AHPs and pharmacy staff?  We think about health and wellness differently. The common traits that bind us as a group are often seen in our holistic thinking, collaborative problem solving, health promotion expertise and naturally are adopters of futuristic ways of working.

AHP and pharmacy colleagues are thriving in digital health design, innovation and the cold face of implementation and we feel like it is time to showcase this.

Therefore we joined forces to create events for the Digital Health Rewired programme which captured the fantastic work of AHP and Pharmacy colleagues in digital health. They are the very first pharmacist and AHPs to sit on the chief clinical information officer (CCIO) and chief nursing information officer (CNIO) advisory panels.

With a passion for their professions and digital health, they wanted to give their AHP and pharmacy peers a real opportunity to showcase their work as digital leaders, something which had never been done before at Rewired.

Better representation

One of these sessions was chaired by Great Ormond Street Hospital NHS Foundation Trust’s AHP information officer, Ali Toft. The session included talks from Sarah Thompson (CCIO, Stockport NHS Foundation Trust), Christopher Tack (AHP information officer, Guys and St Thomas’ NHS Foundation Trust), Rafiah Patel (chief data ethics and privacy officer, Surrey and Borders Partnership NHS Foundation Trust) Anna Awoliyi (chief AHO information officer, Epsom and St Helier University Hospitals NHS Trust) and Professor Suzanne Martin (chief AHP officer, Department of Health Northern Ireland).

The multidisciplinary panellists gave a short presentation on their digital journey on the second day of Digital Health Rewired which was then followed by a Q&A.

How better to represent AHPs and Pharmacy than having an operating department practitioner, speech and language therapist physiotherapist, pharmacist and occupational therapist to share their stories and inspire others to follow careers in digital health.

After chairing the session, Toft said: “Our first ever AHP & Pharmacy rewired session was a privilege to chair and be part of.

“It was packed with inspiring stories regarding the diversity of digital career journeys and the importance of putting yourself forward and grasping any opportunities along the way, whilst the array of amazing and collaborative digitally enabled transformation projects we contribute to in our professions was clear to be seen.”

Workshop reflections 

After the panel session, Kaur and McComiskie chaired a workshop which looked at three specific questions; how do we raise the voices of the profession? (Identity), how do we raise the voices of the profession? (Leadership) and how do we bring digital into the portfolio of AHPs and Pharmacy colleagues into undergraduate level? (Learning).

A summary of our findings are as follows:

Identity

  • Need to better market digital within our professions and outside our professions
  • Put ourselves out there more in social media, trust intranet pages, leads meetings etc on a regular basis to keep up momentum
  • Showcase good practice in our trust and to our community and don’t be afraid to ask for advice too
  • Challenge AfC barriers of current roles
  • Build career pathways/routes for digital
  • Myth busting about what it involves
  • Allyship with other less heard professions
  • Collaboration with those mature digital professions
  • Burst existing echo chambers

Leadership

  • Upskill
  • Be enthusiastic and approachable
  • Take initiative and embrace opportunities
  • Networking with staff who have established careers in digital
  • Role modelling with staff newer to the digital career journey
  • Be fearless and confident
  • Be comfortable in challenging and breaking barriers
  • Own our personal development
  • Gain respect from other professions

Learning

  • Early introduction to undergraduate curriculum
  • Easy access to resources
  • Placements, rotations or shadowing with digital organisations and parts of NHS trusts
  • Career talks/ presentations as part of roadshows incorporated in lectures
  • Embed digital as part of practical and theoretical parts of courses
  • Don’t separate digital from rest of education but make it explicit
  • Digital as a pillar of practice
  • Never assume digital competency

AHP and pharmacy troopers, a poem by Ramandeep Kaur

U stand back listen, watch and learn

Never sure whether to speak or just wait in the hope of your turn

Time for change, we hear you say

AHPs and pharmacy teams, let start today

Proudly showcase your work in the digital sphere

Promote yourselves and each other to break down barriers and a perceived hierarchy tier

Empower, excel and educate, to drive great patient care

Digital world needs you, so go forth, seize the moment and share!

Join our journey

So join us on this journey to seek out your AHP and pharmacy colleagues invested in digital at local, ICS and national level. Perhaps digital leaders in each organisation can plan a coffee morning to kickstart a conversation to raise the profile of your colleagues.

At Summer Schools, take the opportunity to meet one AHP or pharmacy colleague you haven’t spoken with before. Inclusivity, diversity and celebrating the success of each other will allow us to all maximise the benefits of digital health for our staff and patients.

#Peoplebeforetechnology

May 9, 2022 0 comments
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News

’35 under 35′ bursary programme for Summer Schools 2022 is launched

by Lauren Hoodless April 4, 2022
written by Lauren Hoodless

35 under 35A brand-new bursary programme for the 2022 Summer Schools has been launched with the aim of supporting future digital leaders.

The “35 under 35” programme has been created to help identify, promote and support future digital leaders and future talent in the UK health informatics and digital health sector.

Those 35 and under who have just started their healthcare IT journey are invited to apply for the bursary and people are also able to nominate their colleagues.

As part of its charter, FEDIP has pledged to support the programme and the bursary covers a place at the Digital Health Networks Summer Schools and one-year membership of a FEDIP Member Body, which comprise of the following Professional Bodies:

  • Association of Professional Healthcare Analysts (AphA)
  • The Chartered Institute for IT (BCS)
  • The Chartered Library and Information Association (CILIP)
  • Institute of Health Records and Information Management (IHRIM)
  • The Faculty of Clinical Informatics (FCI)
  • Society for Innovation, Technology and Modernisation (SOCITM)

The programme has been launched as part of the ‘Year of the Digital Profession’, which seeks to encourage the growth and maturity of the digital professions, to support the building of specialist skills and to support organizations to deliver sustainable digital transformation.

Jon Hoeksma, CEO of Digital Health, said: “The new Fed-IP 35 under 35 programme is a great initiative to build the profile and confidence of future digital leaders from all parts of the NHS.  We’re thrilled to be partnering with Fed-IP on this in the Year of the Digital Profession.

“As well as offering Summer School bursary places to 35 digital leaders under the age of 35 the programme will support emerging leaders in their professional development and provide opportunities for mentorship and support from existing leaders.”

Digital Health Summer Schools is an NHS IT leadership event that will run in-person 14-15 July, 2022, at the University of York. The event provides two days of education, networking and best practice exchange.

Those interested have until 11.59pm on Friday 29 April to get their application in and the bursary is open across the UK to both those nominating themselves and those nominating others.

Applicants from members and prospective members of Fed-IP or affiliated bodies are also welcome.

To learn more and apply, please click here.

April 4, 2022 0 comments
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CNIO HandbookNews

CNIO Handbook Chapter 1

by Lauren Hoodless March 8, 2022
written by Lauren Hoodless

The value of nursing digital leadership

Sarah Hanbridge, chief clinical information officer, The Christie NHS Foundation Trust and chair, CNIO Network

It’s about two and a half years since I become a chief clinical information officer, meaning I very formally became the leader of digital nursing in a trust. But when I think about it, I’ve always been a champion of nurses leading digital change – I just didn’t realise it.

I have always sought opportunities to improve the quality of care and, right at the start of my career, I saw that digitisation could be an important way of doing this. In the late 1990s, as a junior staff nurse, I was lucky enough to work in an organisation that was very forward thinking and which implemented an electronic patient record. I immediately saw how the quality of our nursing documentation improved after the transition from handwritten notes. I became convinced of the value of digital to nursing.

I also saw how important it was to empower nurses, midwives and allied health professionals to own digital change. I saw that only by providing colleagues with the required training and skills will digital solutions be fully incorporated into nursing practice.

The importance of digital tools

Fast forward to 2020, and I could never have predicted how important digital tools would have become to the provision of effective nursing care. During the pandemic, as it has become harder to deliver care face-to-face, remote monitoring has become even more important.

The pandemic has truly tested the nursing profession. But it has also helped us understand more than ever how digital can help us to do our jobs well and look after our patients to the best of our abilities.

Pre-Covid we had all lived and breathed the challenges of digitalisation. Then in a world of uncertainty during extremely difficult times, even previously sceptical nurses, midwives, allied health professionals and other clinicians turned towards digital solutions to ensure patients continued to receive health and social care.

Strong nursing leadership helped make this possible. I think it’s fair to say that nurses are renowned problem solvers who bring solutions to the table. That’s part of why I wanted to become a chief clinical information officer. I wanted to help bring the innovative thinking of nurses to the forefront and make sure it was central to new ways of working.

I see that as a big part of why nursing digital leadership is so valuable. It brings attention to the voices of frontline nurses, who are key to successfully introducing and implementing new healthcare models. That includes new digital models.

Listening and sharing

In my experience, transformation only happens by listening to people to understand what does and does not work. CNIOs do that listening work, and then make sure those views are taken into account when digital solutions are designed and implemented. We work collaboratively with other clinicians and with IT teams and developers to make sure solutions are safe, efficient and help support improvements in the quality of patient care.

Typically, the CNIO role doesn’t come with the autonomy to make decisions single-handedly. Instead it’s about influencing, about making relationships, about telling a convincing and persuasive story about what is required by frontline nurses.

Then, when a new solution is introduced, we make sure our colleagues have the training and support they need to use it to its full capacity.

I really believe that all the digital projects I’ve been involved in show the importance of that kind of leadership and input. One that springs to mind is a project I worked on at Salford Royal NHS Foundation Trust. I was a senior nurse programme manager for the Digital Control Centre – a programme using digital means to help more efficiently manage patients, staff and equipment.

Much of the Digital Control Centre work was about redesigning operational processes. But the only way that could work was if there was clinical engagement, and that’s where I came in. I could liaise with staff to understand exactly what would work best.

We did a lot of pilots as part of the overall programme. I remember working with staff on some inpatient medical wards to explore the introduction of a task management process. The idea was to help advance understanding of capacity and demand, and support clinical safety.

Through those conversations with clinical staff we realised what the gaps were, what the bottlenecks were. And we gained a vision of what future iterations of the solution might look like. That’s the invaluable contribution that can be made by CNIOs and other clinical IT leaders.

“Don’t tell me about the software system”

During that programme, I started using a phrase I now utter all the time. “Don’t tell me about the software system,” I’d say. “Tell me about the people and the processes.” That’s what I’m interested in, and where I think I and other CNIOs can add value.

It’s why I feel that it’s important to keep building the numbers of CNIOs. But in the NHS the role of chief clinical information officer is still a relatively new one – let alone that of a chief nursing information officer. That means the idea of becoming a digital nurse leader can be daunting. You might know you want to ultimately become a CNIO but have no idea how to get there. Or you might have been appointed a CNIO and be seeking some support.

That’s the whole purpose of the CNIO Network. It provides a buddying approach to mentorship and coaching for existing CNIOs while supporting the professional development of aspiring CNIOs. One of its major aims is to promote best practice, learning and collaboration.

That’s also the purpose of this Handbook. It brings together personal stories and learning from nursing digital leaders, sharing experience and expertise which will be useful to others interested in the field. You’ll find it helpful whether you’re new to a chief nursing information officer or allied health professional IT role, or whether you’re considering progressing into such a role.

We also aim to further increase the profile and recognition of the CNIO role. Because as digital becomes more and more important to healthcare, so does strong nursing leadership in this area.

About the author: Sarah Hanbridge is chief clinical information officer of The Christie NHS Foundation Trust and chair of the CNIO Network, a role to which she was elected in July 2021. She has been a nurse for 26 years, involved in digital nursing nursing for much of that time, and took up her first formal digital nursing post in 2017.

Chapter two of the CNIO Handbook will be published in April 2022.

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March 8, 2022 0 comments
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Editorial BoardNews

Welcome to the new home of Digital Health Networks

by Lauren Hoodless March 7, 2022
written by Lauren Hoodless

Digital Health has launched a new dedicated website to provide a home for our community of NHS IT leaders.

The Digital Health Networks is a 7,000 strong independent professional community of NHS IT leaders, focused on collaboration and sharing best practice on the effective use of digital technologies and data across the NHS. Over 90% of NHS provider organisations have membership within the community.

The Networks are delivered through a vibrant online community and series of events including the annual Summer School, which in 2022, will run at the University of York on 14 and 15 July.

The Networks are centred on three foundation networks: the Chief Clinical Information Officer Network; the Chief Information Officer Network and the Chief Nursing Information Officer Network.

Each foundation Network has a directly elected advisory panel representing their respective community and speaking on their behalf on national issues.

A series of further specialist networks are also hosted including the Faculty of Clinical Informatics; Clinical Safety Officers; Caldicott Guardians; Primary Care Informatics; and a Supplier group.

The new website provides a home for all of Network articles, resources, events and our online forum, bringing them all together in one place for the first time.

Crucially, the new website provides information on the benefits of joining the Networks and offer NHS IT leaders a simple way to sign-up and join in. There are also testimonials, details of recent work of each network and the membership of the Advisory Panels.

Jon Hoeksma, CEO of Digital Health said: “Members of the Networks told us they wanted an easier way to access the networks and find resources.  I hope the new website will make this unique community much easier to join and take part in.”

Lauren Hoodless, head of Networks at Digital Health, added: “I am delighted that we are launching the new home of our Networks.

“It’s a vibrant and informative space for new and current members to learn more about what the community has to offer and putting our advisory panel activity front and centre. We hope the community enjoy this new space”.

March 7, 2022 0 comments
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